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How do I get a refund?

This article is for the persons who want to have information concerning the refunds. If your inquiry concerns a technical question, a setup or a general support on one of our product, please search our Help Center by clicking here.

All refunds will be issued within four (4) working days (not including the banks transfer time). The refund will only be issue when the parcel has reached our warehouse or headquarter. When the refund is done you will be notified by email.

Please note:

  • All refunds are done by the same payment method used when the order was placed
  • Discount codes are excluded
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