If your GPS Tracker has not sent any position for a while, it can happen that:
- It has run out of battery: it can happen that the battery drops too fast for us to warn you of a "low battery" alert. Press the button on your Tracker to check if it still blinks, which would mean it is still alive. If not, try charging it.
- It is placed somewhere with no signal: it can either not locate itself (underground, with no Wifi hotspots around...) or it has no cellular signal to send its position. This can happen if you placed the GPS Tracker in a metal tube for instance. Try taking the GPS Tracker out and pressing the button to see if you receive a notification. If your GPS Tracker is in a parking, it will start emitting again once the vehicle leaves the parking.
If your GPS Tracker is charged and in a place where it should normally get enough signal (outdoors in clear view of the sky for instance), and it sill doesn't work, try restarting it by keeping the button pressed for 5 seconds.
If you've charged your GPS Tracker and it still doesn't turn on (no blinking light when you press the button), and you are sure that your micro-USB cable is not defective, your GPS Tracker may be broken. Make sure that it has not been in prolonged contact with water.