Your GPS Tracker is completely standalone, which means that it will work even when your smartphone is not nearby, contrary to Bluetooth-only trackers.
If you have the impression that your GPS Tracker only works when near your phone:
- Check that you have not placed your GPS Tracker in a place where it does not have cellular signal. For instance if you put your Tracker in a metal tube of your bike, it won't get cellular signal but will still be able to reach your smartphone. 💡 Never enclose your GPS Tracker with metal as it won't work in case of theft!
- If it is not the case, try taking the GPS Tracker for a ride while shutting off your smartphone's Bluetooth. Make sure the Invoxia logo has a clear view of the sky to ensure the antenna is positioned properly. After a few hours you will be able to see if the tracker is functioning properly. If not, try rebooting your tracker by pushing the button for 5-10 seconds, and check AT&T's 4G coverage in your area.