Skip to main content
Help Center - FAQ
Not a customer yet? Explore our posts before buying →
How can I track my pet's activity?
Frequency of positions and autonomy
How to reboot my Pet Tracker?
Associate the GPS Tracker/Bike Tracker with your phone
How to fasten the pet tracker on the collar?
How do I know if my tracker is currently charging?
Invoxia GPS App
Create or delete a zone in the Invoxia GPS App
Change the frequency of positions (iOS)
Change the frequency of positions (Android)
The "find me" feature
Dissociate the GPS Tracker/Bike Tracker
View your trip history
How do I dissociate a tracker from my account?
What is the average battery life of the Pet Tracker?
Why isn't my Pet Tracker transmitting the positions? what should i do?
why do i have missing points?
Disruption of our services July 8th and 9th 2020
Connection problem on the Android application
Didn't find what you need? Here's how to get in touch.
Submit a request